This is the second session with the leaders of tomorrow for a leading global FMCG company with a great attitude to succession planning…
In this part of the world emotional intelligence is not valued as much as it should be in all areas, however this group got its importance straight away.
We started by understanding what emotions are and that there are no good or bad emotions however there are appropriate and inappropriate.
From here we began to understand at a deeper level the importance of emotional intelligence in modern business and the impact a lack of it has.
Delegates then assessed their own EI against the 5 stages
Action plans were then made to improve skills in the areas that they scored lowest in.
We moved to identify triggers that can catch us out and began to identify ways to spot and reframe them, we also noticed that our preference for optimism or pessimism could impact our emotions and personal effectiveness and used the work of Seligman to make plans to be more optimistic or ensure that over optimism was checked.
We then began to focus on the teams around us and used Appreciative Inquiry to ensure we focused on the things that were working and ways to leverage them instead of getting triggered into looking at what is wrong and blaming others.
We finished day one by pulling all of these ideas together to use to dispute our inner critic so we could begin to take more control of our thoughts, our inner voice and therefore our results.
We began day two looking at our views on change and risk taking and used a number of questions to help us create a Motivational balance that would both help us to identify the changes we should make and create a strong motivation to follow through.
We then looked the single biggest issue facing all of us
we began by understand when stress is good or bad before moving on to develop actions to firstly avoid stress in the first place, then manage stress when it could not be avoided and finally ways to refresh ourselves afterwards so we were ready for the next stressful situation.
We explored ways to relax deeply quickly so that we can deal with stress before meetings and presentations, before beginning to look at ways to deal assertively with difficult situations and handle conflicts when they arise.
All delegates left with many actions and an assignment to show how they had been put into practice at work.
As always a deeply rewarding two days…